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阿斯麦(上海)光刻设备科技有限公司

Customer Support Engineer上海

  • 15万-20万/年
  • 上海
  • |
  • 应届生/在校生
  • |
  • 本科
  • |
  • 全职

职位诱惑: 在全球第一光刻设备供应商学习最先进光刻技术

发布时间: 2018-09-07发布

职位描述

Job Description:
- Install equipment at customer's locations, including equipment with new features, unload components, inspect for damage, assemble, align and test. Analyze applicability, accuracy and adherence to design specifications. Recommend design changes or substitution of materials when appropriate.
- Evaluate and diagnose problems and make appropriate repairs. Work with co-workers, customer & field support in isolating and solving problems.
- Maintain and optimize equipment on a daily basis to enhance functionality and prevent problems.
- Train customers in use and routine maintenance of equipment. Answer customer questions and assist customers in a professional manner. Act as a resource for users on routine malfunctions. Advise users of appropriate actions to correct malfunctions and may recommend changes in user procedures.
- Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports. Prepare written technical reports on an independent basis. Provide if appropriate support and assistance to less experienced ASML or local personnel as necessary.
- Should expect to spend more than 50% of the time inside the clean room working with mechanical and electrical equipment.
- Can work flexibly, can accept overtime working
- Have initiative to communicate with colleagues and learn from them
- Can accept manager/leader’s arrangement based on company business needs

Educational Level:
- Position requires a BS degree in an engineering field or equivalent experience, mechanical aptitude, and knowledge of pneumatics, hydraulics, electronics, semiconductor processes, relevant software, and related.
- Knowledge of safety procedures required.
- Sufficient oral and written English level
Personal Skills:
- Off line analysis capability
- Analysis techniques and tools
- Analyzing capability
- Network to support difficult problems

职位发布者

Kelvin Pao

中国区业务拓展经理

7天

简历处理用时

96%

简历及时处理率