Site Manager - Semi Customer Service 半导体设备技术支持经理
- 1.2万-2.4万/年
- 武汉
- |
- 10年以上
- |
- 本科
- |
- 全职
职位诱惑: 年终奖金,五险一金,老板nice,福利好
发布时间: 2016-07-18发布
职位描述
薪资面议
Responsibilities:
1. Addresses and solves customer problems and issues as well as performs onsite maintenance and upgrades on the set of complex equipment and systems.
2. Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
3. Checks out and approves operational quality of system equipment.
4. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects.
5. Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.
6. Management will supervise field operations personnel and/or site managers on day-to-day operations as well as setting the service delivery strategy with product groups and sales.
Collaborates with functional heads on the development of global processes and start-up requirements
7. Designs business processes and strategies.
8. Responsible for performing the installation and warranty planning, execution and control of assigned sites or regions.
9. May be responsible for overseeing all the Field Service issues in one or more sites or all the sites in one or more regions.
Qualifications
1. Over 15 years of related experience in Semi/Display industry.
2. Strong leadership skills
3. Good English communication skills.
职位发布者
AMAT HR
HR
简历处理用时
简历及时处理率
应用材料中国有限公司
领域: 智能硬件,移动手持,工业控制
规模: 500-1000人
主页: http://www.appliedmaterials.com
工作地址:
湖北省武汉市东湖高新技术开发区关凤大道2号
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