Virtualization Technical Project Lead

A Virtualization Technical Project Lead in our Customer Engineering team, Professional Solutions, is responsible for the technical execution of AMD's professional class graphics and compute hardware/software subsystem projects for our major OEM customers and AMD partner companies. This position offers a unique opportunity to apply your strong graphics, compute, and virtualization skills, as well as your program management skills, and to collaboratively work with both AMD's and our customer's GPU hardware/software engineers in an extremely dynamic high technology environment.

Key responsibilities include:

- Provide hardware and software technical guidance and information to our customers in support of their workstation and server graphics and compute projects, with an emphasis on Virtualized Desktop Infrastructure (VDI) functionality

- Reproduce, debug and resolve hardware / software technical issues in customer designs that use AMD products

- Assist development teams to root cause hardware / software technical issues and help to drive them to closure in a timely manner during the entire product lifecycle (i.e. from initial hardware bring-up through product end-of-life)

- Own the AMD/customer technical relationships and the day to day technical requirements of ongoing customer projects

- Provide hardware / software technical guidance to internal technical and business teams based on customer feedback
- Prepare project schedules, maintain action items tracker, ensure deliverables are met, provide project status updates to customers and AMD management
- Update customers on future products and technologies

- Capture and interpret system bus traces using a logic analyzer
- Set up systems and hosts for remote debug
- Set up systems for hardware analysis using a JTAG interface.

- Provide electrical analysis using diagnostic equipment

- Build graphics drivers and video bios using our build system
- Qualify and assess new software functionality



Requirements:

- Bachelors Degree in Computer Engineering, Electrical Engineering, Computer Science or equivalent. Master of Engineering degree and PMP certification are highly desirable.

- 7+ years experience in a server / virtualization applications engineering / customer support technical role.
- Very strong Linux knowledge, setup, usage, debug.
- Very strong knowledge of VDI environment, such as hypervisor vendors (VMWare, Citrix, KVM, Microsoft, etc.) and virtual machine setup and management.

- Strong knowledge and experience with PC operating systems (Windows, Windows Server, Linux), PC drivers, and firmware BIOS/GOP.

- Strong knowledge of server architecture and functionality, including server remote management.

- Strong knowledge and experience with 3D workstation graphics software and hardware.

- Strong hardware / software debug, problem solving, and analysis skills.

- Strong written and verbal communication skills, including English

- Good knowledge of program management methodologies.

- Ability to work well with internal and external engineering experts (and non-experts) to develop practical solutions to challenging technical problems.

- Self-started, detail oriented, organized, and capable of multi-tasking in a fast moving environment.

- Motivated to provide highly responsive support as needed and to work independently.

This team is essential to the success of AMD as a growing company. It is a very exciting environment where you will be working with the very best in our technology, while working on some of the most exciting projects the industry has to offer.