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阿斯麦光刻设备科技有限公司

Field Application Engineer

收藏职位
  • 我要分享
  • 20万-30万/年
  • 深圳
  • |
  • 应届生/在校生
  • |
  • 硕士
  • |
  • 全职

职位诱惑: 年终奖金

发布时间: 2017-09-12发布

职位描述

 Job Mission:
Tachyon computational lithography products support at customer site located in Shanghai/Wuhan/Hefei, China.
 Job Description:
Provide onsite product application support to customer engineering teams. Develop strong technical relationship with direct customer interface. Manage product engagement with regular customer review meetings and bringing critical customer requirements to Brion. The ideal candidate will have excellent communications skills with passion for problem solving. Day-to-day activities includes front-line support at customer site with face-to-face interface as well as email and phone communications, characterizing issues reported, and providing timely solutions.

  1. 1st line customer support role: liaise between Product Engineer Group and customer on recipe development
  2. Product support: focus on product recipe debugging for advanced nodes ;Drive; monitor of on-going customer engagements
  3. Customer response: coordinate and drive technical responses to customer
  4. Project ownership: define technical specs and timeline with customer; Product Engineering Group, drafting Statement of Work, establish regular review meetings
  5. Bringing technical requirements or technical issues to members of Product Engineering Group and/or R&D team
  6. Working with our JIRA tracking system, and managing open customer cases
  7. Conducting onsite basic training or coordinating requested training for our customer
  8. Weekly reporting/tracking of customer engagement status
  9. Travel: some travel required within China
    Job requirements:
  1. Bachelor or Masters in Electrical Engineering, Chemical Engineering, Materials Science, Mathematics or Physical Sciences - Strong communication, organization and leadership skills, ability to work effectively with other teams
  2. Strong interpersonal skills and ability to work effectively with different cultures
  3. Prefer candidate have background in OPC, mask data preparation, physical design, lithography and other wafer processing steps;
  4. Good English speaking and writing skills;
  5. Candidate must have strong analytical and problem solving skills;
  6. Experience with OPC tools, Lithography knowledge a plus.

职位发布者

ASML HR

经理

7天

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87%

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阿斯麦(上海)光刻设备科技有限公司

阿斯麦光刻设备科技有限公司

领域: 智能硬件

规模: 200-500人

主页:

工作地址:

南山区

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