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应用材料(中国) 有限公司

Process Support Manager - CVD

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  • 我要分享
  • 30万-40万/年
  • 大连
  • |
  • 10年以上
  • |
  • 本科
  • |
  • 全职

职位诱惑: 年终奖金,五险一金,福利好,老板nice,股票期权,技术领先,成长空间大,通讯津贴,交通补助,节日礼物,技能培训,免费班车

发布时间: 2018-01-09发布

职位描述

  • Job Family Definition:
  1. Engages with customers to understand customer roadmap, interpret the technology needs and identify opportunities for Applied engagement.
  2. Drives the adoption of new technology at the customer site.  Works closely with customers to demonstrate and introduce new technologies at customer sites, through Demos, on site evaluations, Joint Development Programs and new tool qualifications.
  3. Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
  4. When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
  5. Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
  6. Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
  • Key Responsibilities:
  1. Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
  2. Manages PSEs providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
  3. When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
  4. Checks and approves operational quality of system equipment. Instructs Junior PSEs and customers in the operation and maintenance of the system.
  5. Oversee training and certification of Junior PSEs into their areas of assigned responsibility
  6. Knowledge of 3 or more processes on 1 or more technologies
  • Competencies
  1. Understand Strategies
  2. Coach and Develop Talent
  3. Understand External Business Environment
  4. Seek Customer Satisfaction
  5. Show Initiative and Execute Efficiently
  6. Identify Improvements
  7. Encourage Commitment
  8. Promote Teamwork
  9. Communicate Clearly
  10. Demonstrate Credibility
  11. Seek and Apply Feedback
  12. Show Adaptability
  • General Profile:
  1. Provides direct supervision to professional individual contributors and/or skilled, support individual contributors (jobs that could be on the C, O, T or B/E band)
  2. Acts as advisor to unit or sub-units and may become actively involved, as required, to meet schedules and resolve problems.
  • Functional Knowledge:
  1. Works on issues where analysis of situation or data requires review of relevant factors
  • Business Expertise:
  1. Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies.
  2. Management reviews work to measure meeting of objectives.
  • Leadership:
  1. Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees
  • Problem Solving:
  1. Exercises judgment within defined procedures and policies to determine appropriate action.
  • Impact:
  1. Erroneous decisions or failure to achieve results will cause delays in schedules.
  • Interpersonal Skills:
  1. Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.
  • Education Background:
  1. Bachelor Degree
  • Experience:
  1. 10 years of experience

职位发布者

Steven Jiang

HR

7天

简历处理用时

98%

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应用材料中国有限公司

应用材料(中国) 有限公司

领域: 智能硬件,移动手持,工业控制

规模: 500-1000人

主页: http://www.appliedmaterials.com

工作地址:

开发区双D港数字三路32号五楼

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