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Cadence

Sr Principal Program Manager

  • 45万-75万/年
  • 上海
  • |
  • 10年以上
  • |
  • 硕士
  • |
  • 全职

职位诱惑: 年底双薪,股票期权,老板nice,五险一金,年终奖金,福利好,技术领先

发布时间: 2018-06-29发布

职位描述

Key responsibilities

  • Ensure top customer critical issues are urgently resolved.
  • Drive regular internal cross-functional and customer-based meetings to understand customer needs and platform usage plans, highlighting critical issues and on-going resourcing needs.
  • Defining individual top customer high level goals from the HSV perspective and ensuring internal cross functional teams are coordinated and working toward these high level goals.
  • Schedule / drive key technologist visits relevant to customer needs and BU / Platform direction
  • Ownership of identified critical customer evaluations, in concert with sales, marketing, support and engineering. Develop evaluation / methodology integration plans, track and report progress regularly against milestones.
  • Partner with Platform Program Managers to highlight and define critical enhancement needs in pre-RTM and post-RTM product releases.
  • Partner with Early Adopter / Beta management to ensure success for identified customer adoption of new releases.
  • Partner with key R&D leaders to inform and assess customer enhancement requests, as well as priority issue resolution (in concert with support team). Buffer R&D, as much as reasonable, from continual customer interactions.
  • Anticipate, expose and address customer methodology and usage issues early.
  • Guide cross-functional team in resolving conflicts and indecisions. Escalate when necessary.
  • Travel: Up to 35% expected
                                                                                                                                              
Qualifications
  • Experience leading customer technical evaluations with highly complex systems.
  • Demonstrated strong planning and project management skills in managing complex system customer usage.
  • Ability to understand technical aspects of complex systems, guide cross-functional and detailed technical discussions during critical problem solving exercises, and keep the big picture of development and customer end goals in mind.
  • Experience in advocating for customer features in an already proven SW/HW platform, taking care in understanding the effects of new features or defaults on existing user environments.
  • Possess critical thinking. Agility in dealing with fast changing customer requirements. Ability to distill relevant information for the right audience.
  • Excellent customer management and leadership skills, especially in distributed team environments.
  • Energetic. Good communication, organization, analytical, presentation, and people skills.
  • Proven ability to resolve conflict between a customer’s expressed need and realities of technology, in a high stress environment. Partnering with customers for joint success.
  • Experienced in senior customer management meetings, delivering difficult messages backed by technical reasoning. Ability to work with customers to find common ground in difficult and tense situations.
  • Ability to distil low level technical information and create summary material for reporting to executive staff.
  • Proven track record in trusted cross-functional relationships with sales, marketing and engineering teams.
  • Simulation, emulation and/or FPGA prototyping experience, with strong customer involvement highly desired.
  • Microsoft Office and Microsoft Project expertise required.
  • Strong organization and multi-tasking skills required, ability to track and manage complex details.
  • 10+ years of relevant experience. Degree in Electrical Engineering or Computer Engineering.

职位发布者

cadence hr

Sr.Manager&BP

7天

简历处理用时

95%

简历及时处理率