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KLA

Customer Support Engineer

收藏职位
  • 我要分享
  • 20万-35万/年
  • 天津
  • |
  • 工作经验不限
  • |
  • 本科
  • |
  • 全职

职位诱惑: 年终奖金,五险一金,福利好,年底双薪,技术领先,年度旅游,通讯津贴,节日礼物,技能培训

发布时间: 2019-03-15发布

职位描述

Main Responsibilities:
1. Responsible for customer service activities associated with updating, troubleshooting, diagnosing and
repairing of highly complex capital equipment at customer sites.
2. Represents the company to the customer and assumes accountability for customer satisfaction with
service.
3. Assures operational quality of system equipment.
4. Coordinates actions with customers to minimize down time.
5. Provide assistance to Installation Engineers and junior engineer in resolving problems.
6. Engage, communicate and co-work with Product Support Organization on escalated technical matters.
Requirements:
1. Bachelor degree with at least 3 years of work experience in semiconductor industry with fab automation
experience; or master degree and major in computer science, SW engineering, automation control
engineering.
2. Strong communications and interpersonal skills.
3. Responsible working attitude, strong team spirits and good ability to provide guidance to team members.
4. Ability to work under pressure.
5. Proficient in the English language.
6. Strong software management skill, have unix background is a plus.
7. The ability of logical thinking.

职位发布者

罗晓康

HR

7天

简历处理用时

100%

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